Cookies Policy

What Are Cookies?

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Cookies are small text files stored in your browser or device when you visit a website. They help websites function properly, remember user preferences, gather analytics, and enable personalized content or advertising.

Cookies can be:

• Session cookies (expire when you close your browser), or

• Persistent cookies (remain stored for a defined period).

They may also be:

• First-party (set by the website you are visiting), or

• Third-party (set by external services).

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Why We Use Cookies

At Demstar we use cookies to ensure the secure and efficient operation of our digital platforms, including our website and user portal.

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We use cookies for the following purposes:

• To ensure the technical functionality and performance of our website

• To analyze user behavior and enhance the website experience

• To support marketing and communication efforts

• To provide secure access to client portals and managed service tools

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Types of Cookies We Use

A. Strictly Necessary Cookies

These cookies are essential for the core functionality of our website and platforms. They allow secure login, session management, and proper delivery of services.

On Demstar portals, they also support user authentication and access management.

➡️ No user consent is required under GDPR.

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B. Performance & Analytics Cookies

We use cookies (e.g., Google Analytics) to collect anonymized data about how visitors use our site. This helps us monitor traffic and improve performance.

➡️ These cookies require user consent.

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C. Marketing & Targeting Cookies

These cookies help us deliver more relevant content and advertising by tracking browsing behavior. They may be set by third-party marketing platforms and social media tools we use.

➡️ These cookies require explicit user consent.

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D. Functionality Cookies

These cookies remember your preferences and enhance your experience, such as remembering settings or enabling features like live chat.

➡️ These cookies require prior consent.

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Managing Cookies

Demstar Business Solutions is working to implement a cookie management tool that will let you accept or reject specific cookie categories.

Meanwhile, you can manage cookies in your browser settings:

- Chrome: https://support.google.com/chrome/answer/95647
- Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies
- Safari: https://support.apple.com/en-us/HT201265
- Edge: https://support.microsoft.com/en-us/help/4027947

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Your Rights

As a data subject under the General Data Protection Regulation (GDPR), you have the right to:

• Access the data we collect

• Request corrections or deletion

• Withdraw your consent for non-essential cookies

• File a complaint with the Hellenic Data Protection Authority (HDPA)

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Contact Us

If you have questions about this Cookie Policy or wish to exercise your rights, contact:

Demstar Business Solutions
info@demstargroup.com 
Phone: 22 742 222
Address: 3 Vyzantiou Str., 2322 , Nicosia, Cyprus

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Updates

We may update this policy as technologies or regulations evolve. The most recent version will always be available on our website.

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Latest Update: July 2025

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